The outage "was a result of a power event impacting a small percentage of the physical servers in that datacenter as well as some of the networking devices,” AWS said in a post-mortem.ĪWS' core EC2 service, as well as its Relational Database Service, Workspaces virtual desktop service, and Redshift data warehousing service were all impacted. The cloud leader experienced connectivity problems May 31 because of a hardware failure in a data center inside its North Virginia region.Īffected customers were down about 30 minutes, and there were reports that not all data could be restored because of total hardware failures. The failure came a day after Microsoft introduced new security features to protect Office 365 users. Some users reported that they could only log in to the popular office productivity suite using Single Sign-On. was hit especially hard by the Office 365 outage, with some businesses not able to send emails or access Skype for much of the day. were locked out of their email accounts on April 6. Microsoft customers in Europe, Asia and the U.S. The storm disabled Direct Connect dedicated links from the AWS North Virginia region to two large colocation operators on the East Coast-Equinix and CoreSite. Amazon Web Services, March 2Ī widespread Amazon Web Services outage on March 2 silenced Amazon's Alexa personal assistant for many customers, and rendered choppy popular Internet services including Atlassian, Slack, and Twilio.Īmazon later said it experienced a networking error that morning at multiple Virginia-based data centers engulfed in a powerful nor'easter. Pokemon Go and Snapchat were among the applications affected. Gamers were particularly annoyed, as many popular online games take advantage of those Google services. Users of Google App Engine, a Platform-as-a-Service that provides access to Cloud Datastore, saw errors and high latency for more than an hour. Problems with Google Cloud Datastore, a NoSQL database designed for scale, started appearing just before noon PT. 15Ī database glitch affecting Google's application development platform caused headaches for some high-profile Google Cloud customers on Feb. While those public cloud giants all saw multiple service disruptions in 2018, some more problematic than others, none of them lasted for excessively prolonged stretches or were so widespread they affected large percentages of customers.Ĭloud services will continue to see disruptions, but catastrophic failures seem to be a relic of the industry's early, formative years as providers master the art of uptime. That's why our year-end list almost exclusively features events that embarrassed the three dominant hyper-scalers: Amazon Web Services, Microsoft Azure and Google Cloud Platform. While no cloud is perfect, and to some degree downtime is inevitable, the larger providers leading the industry should be held to higher standards. Outages, no matter their cause or scope, shake enterprise confidence in the public cloud. See the latest entry: The 10 Biggest Cloud Outages of 2022 (So Far)
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